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NetSuite Managed Support
Stay running at optimal ROI with Managed Support from eMerge Technologies
NetSuite Managed Support Services
Let us improve your NetSuite experience with a customizable support plan.
Plans from eMerge Technologies can help with you administrative, functional, technical needs or any combination of the three.
With the new NetSuite Support plans from eMerge Technologies you can augment your internal team with flexible experts for as long as you need.
Plan Features
1 Month Contracts
Don't get locked into a long term deal that doesn't provide value to your organization. You can pick up and put down our support at your convenience.
Only Pay for What You Need
Pricing is set up to offer you a plan based on the specific needs of your business. Drilled all the way down to the feature, your plan is your plan.
All Encompassing
It doesn't matter what type of help you need. Technical, administrative, functional, we support it all. If it involves NetSuite, we can help.
How it Works
Step 1: Pick Your Features
Select features from our list or your own needs that you would like your custom NetSuite support plan to cover
Step 2: Pick Your Price
Provide us with your list of your needs and we'll provide some quotes in the form of monthly plans.
Step 3: Choose Your Plan
Choose the plan that best fits your needs and budget and then relax because expert support is on the way.
List of Features
Admin Support Features
- Support of Existing Implemented Features
- Standard Report Customization Help
- Standard Report Customization Creation
- Saved Search Help
- Saved Search Creation
- Dashboard Support
- Update Alerts
- Form Customization Support
- Custom Form Creation
- Custom Field Support
- Custom Field Creation
- User Creation and Access Provisioning
- Role Permission Support
- Role Permission Administration
- On-going Maintenance support
- Custom Admin Support Feature
Get Your Quote Here!
Benefits of NetSuite Support Managed Services
Rapid-Deploy Support
Help is always an email or support ticket away. Don't wait weeks to shop for a partner, negotiate a contract, and finally get to work.
Maximized ROI
Get the most out of your NetSuite investment with expert guided configuration and best practices to streamline implementation.
Increased Visibility
Proper documentation and best practice implementations allows you to stay organized, audit-compliant, and responsive.
Access to Experts
eMerge support instantly augments your team with over 50 years of NetSuite-specific experience
Common NetSuite Managed Support Questions
Make sure you have all the answers you need to make the right decision.
01. "Rapid-Deploy" hours roll over?
No, rapid deploy hours must be spent within the month they're allocated.
02. Do Members get discounts?
Absolutely. Membership definitely has its privileges with The Suite Spot. Discounts on large projects will be offered to all plan members.
03. How Long is the Contract Term?
Contracts renew monthly. You can cancel at any time. Renewal is automatic after 30 days.
04. When is the First Payment due?
First payment is due upon signing a contract. Subsequent payments are made every 30 days.
05. How do I Renew/Cancel?
As long as you let us know you'd like to cancel before the renewal date you won't be charged for the next month.
06. What counts toward "Rapid-Deploy" Hours?
Meetings, discovery, analysis, development, and testing all count towards "Rapid-Deploy" hours.
Why Work with eMerge?
The Suite Spot Expertise
Together we have over 50+ years of NetSuite experience at our disposal. With 30 + Implementations and hundreds of successful projects under our belt
The Suite Spot Mix
We bring together all the NetSuite experts you need to succeed: Accountants, Developers, Architects, and Consultants
The Suite Spot Standard
All of our solutions are thorough, efficient, and scalable. We take pride in our craft
The Suite Spot Experience
We strive to be positive, accessible, and helpful. You will feel like a priority never a number