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NetSuite Managed Support

Stay running at optimal ROI with Managed Support from eMerge Technologies

Flexible Plans Available

NetSuite Managed Support Services

Managed Support from eMerge Technologies allows NetSuite users to achieve their maximum potential.

We improve your NetSuite experience with a combination of best practices, configuration suggestions, documentation, expert advice, and deployable support resources.

With NetSuite Managed Support from eMerge Technologies, there is no NetSuite challenge we can’t handle together.

Base Features

  • Configuration Assessment
  • Configuration Optimization
  • Configuration Documentation
  • Change Management Protection
  • Audit Compliance Protection
  • Segregation of Duties Protection
  • Update Alerts
  • 10 Hours of "Rapid-Deploy" Support
  • Discounts on all eMerge Services

Additional Features

  • + 5 Hours of "Rapid-Deploy" Support
  • + 10 Hours of "Rapid-Deploy" Support
  • Rollover "Rapid-Deploy" Hours
  • Additional Discounts on eMerge Services
I want the support plan!

Benefits of NetSuite Support Managed Services

Rapid-Deploy Support

Don’t wait weeks or even days to get your issues fixed. There are no unnecessary Statements of Work or red tape here.

Maximized ROI

Get the most out of your NetSuite investment with expert guided configuration and best practices to streamline implementation.

Increased Visibility

Proper documentation and best practices implementations allows you to stay organized, audit-compliant, and responsive.

Proactive Improvement

Don’t wait for problems to crop up. Our managed services keep you ahead of the curve with proactive configuration improvements

Additional Opportunities

Being a member of the NetSuite Managed service program grants you discounts on all other eMerge Technology services and solutions

Peace of Mind

Never lose another minute’s sleep worrying about your software investment. With eMerge Technologies managed support you are protected

Common NetSuite Managed Support Questions

Make sure you have all the answers you need to make the right decision.

01. "Rapid-Deploy" hours roll over?

Yes ,depending on what package you choose. Starting with the platinum package, hours can be saved for use at a later time

02. Do Members get discounts?

Absolutely. Membership definitely has its privileges with The Suite Spot. Check your membership package to see technology service discounts you qualify for.

03. How Long is the Contract Term?

Contracts are agreed upon in three-month packages, up to a maximum of 12 months.

04. When is the First Payment due?

First payment is due upon signing a contract. Subsequent payments are made every 30 days.

05. How do I Renew/Cancel?

Notice of renewal or cancellation must be made 30 days before contract termination.

06. What counts toward "Rapid-Deploy" Hours?

Meetings, discovery, analysis, development, and testing all count towards "Rapid-Deploy" hours.

Still have Questions? Send us a Message Now!