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NetSuite Managed Support

Stay running at optimal ROI with Managed Support from eMerge Technologies

Build your own Custom Support Plan!

NetSuite Managed Support Services

Let us improve your NetSuite experience with a customizable support plan.

Plans from eMerge Technologies can help with you administrative, functional, technical needs or any combination of the three.

With the new NetSuite Support plans from eMerge Technologies you can augment your internal team with flexible experts for as long as you need.

Plan Features

1 Month Contracts

Don't get locked into a long term deal that doesn't provide value to your organization. You can pick up and put down our support at your convenience.

Only Pay for What You Need

Pricing is set up to offer you a plan based on the specific needs of your business. Drilled all the way down to the feature, your plan is your plan.

All Encompassing

It doesn't matter what type of help you need. Technical, administrative, functional, we support it all. If it involves NetSuite, we can help.

How it Works

Step 1: Pick Your Features

Select features from our list or your own needs that you would like your custom NetSuite support plan to cover

Step 2: Pick Your Price

Provide us with your list of your needs and we'll provide some quotes in the form of monthly plans.

Step 3: Choose Your Plan

Choose the plan that best fits your needs and budget and then relax because expert support is on the way.

List of Features

Admin Support Features

  • Support of Existing Implemented Features
  • Standard Report Customization Help
  • Standard Report Customization Creation
  • Saved Search Help
  • Saved Search Creation
  • Dashboard Support
  • Update Alerts
  • Form Customization Support
  • Custom Form Creation
  • Custom Field Support
  • Custom Field Creation
  • User Creation and Access Provisioning
  • Role Permission Support
  • Role Permission Administration
  • On-going Maintenance support
  • Custom Admin Support Feature

Functional Support Features

  • 360 Degree Business Health Scorecard Report
  • Audit Compliance Protection
  • Change Management Protection
  • Segregation of Duties Protection
  • Quarterly and yearly Close Support
  • Procure-to-Pay Process Optimization
  • Order-to-Cash Process Optimization
  • Custom Functional Support Feature

Technical Support Features

  • Workflow Support
  • Workflow Creation
  • PDF Customization
  • Customization/Integration Support
  • Rapid-Deploy Development Hours
  • Discounts on additional rapid-deploy hours
  • Custom Technical Support Feature

Get Your Quote Here!

Benefits of NetSuite Support Managed Services

Rapid-Deploy Support

Help is always an email or support ticket away. Don't wait weeks to shop for a partner, negotiate a contract, and finally get to work.

Maximized ROI

Get the most out of your NetSuite investment with expert guided configuration and best practices to streamline implementation.

Increased Visibility

Proper documentation and best practice implementations allows you to stay organized, audit-compliant, and responsive.

Access to Experts

eMerge support instantly augments your team with over 50 years of NetSuite-specific experience

Common NetSuite Managed Support Questions

Make sure you have all the answers you need to make the right decision.

01. "Rapid-Deploy" hours roll over?

No, rapid deploy hours must be spent within the month they're allocated.

02. Do Members get discounts?

Absolutely. Membership definitely has its privileges with The Suite Spot. Discounts on large projects will be offered to all plan members.

03. How Long is the Contract Term?

Contracts renew monthly. You can cancel at any time. Renewal is automatic after 30 days.

04. When is the First Payment due?

First payment is due upon signing a contract. Subsequent payments are made every 30 days.

05. How do I Renew/Cancel?

As long as you let us know you'd like to cancel before the renewal date you won't be charged for the next month.

06. What counts toward "Rapid-Deploy" Hours?

Meetings, discovery, analysis, development, and testing all count towards "Rapid-Deploy" hours.

Why Work with eMerge?

The Suite Spot Expertise

Together we have over 50+ years of NetSuite experience at our disposal. With 30 + Implementations and hundreds of successful projects under our belt

The Suite Spot Mix

We bring together all the NetSuite experts you need to succeed: Accountants, Developers, Architects, and Consultants

The Suite Spot Standard

All of our solutions are thorough, efficient, and scalable. We take pride in our craft

The Suite Spot Experience

We strive to be positive, accessible, and helpful. You will feel like a priority never a number

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