NetSuite Managed Support

Stay running at optimal ROI with Managed Support from eMerge Technologies

Build your own Support Plan!

NetSuite Managed Support Services

Let us improve your NetSuite experience with a customizable support plan.

With Managed Support from eMerge Technologies there is always a NetSuite expert on standby ready to help you achieve your goals!

All plans start with a comprehensive configuration audit and optimization process, and then we stick around to keep you running at optimal ROI from then on!

Talk to an eMerge consultant today to see if managed support is right for your business!

Base Features

Up to 20 Hours of "Rapid-Deploy" Support
Configuration Audit
Configuration Optimization
Configuration Documentation
Audit Compliance Protection
Discounts on all eMerge Services
Update Alerts

Additional Features

Additional Hours of "Rapid-Deploy" Support
Rollover "Rapid-Deploy" Hours
Change Management Protection
Segregation of Duties Protection
Additional Discounts on eMerge Services

Benefits of NetSuite Support Managed Services

Rapid-Deploy Support

Don’t wait weeks or even days to get your issues fixed. There are no unnecessary Statements of Work or red tape here.

Maximized ROI

Get the most out of your NetSuite investment with expert guided configuration and best practices to streamline implementation.

Increased Visibility

Proper documentation and best practices implementations allows you to stay organized, audit-compliant, and responsive.

Proactive Improvement

Don’t wait for problems to crop up. Our managed services keep you ahead of the curve with proactive configuration improvements

Additional Opportunities

Being a member of the NetSuite Managed service program grants you discounts on all other eMerge Technology services and solutions

Peace of Mind

Never lose another minute’s sleep worrying about your software investment. With eMerge Technologies managed support you are protected

Common NetSuite Managed Support Questions

Make sure you have all the answers you need to make the right decision.

01. "Rapid-Deploy" hours roll over?

Yes ,depending on what package you choose. Starting with the platinum package, hours can be saved for use at a later time

02. Do Members get discounts?

Absolutely. Membership definitely has its privileges with The Suite Spot. Check your membership package to see technology service discounts you qualify for.

03. How Long is the Contract Term?

Contracts are agreed upon in three-month packages, up to a maximum of 12 months.

04. When is the First Payment due?

First payment is due upon signing a contract. Subsequent payments are made every 30 days.

05. How do I Renew/Cancel?

Notice of renewal or cancellation must be made 30 days before contract termination.

06. What counts toward "Rapid-Deploy" Hours?

Meetings, discovery, analysis, development, and testing all count towards "Rapid-Deploy" hours.

Why Work with eMerge?

The Suite Spot Expertise

Together we have over 50+ years of NetSuite experience at our disposal. With 30 + Implementations and hundreds of successful projects under our belt

The Suite Spot Mix

We bring together all the NetSuite experts you need to succeed: Accountants, Developers, Architects, and Consultants

The Suite Spot Standard

All of our solutions are thorough, efficient, and scalable. We take pride in our craft

The Suite Spot Experience

We strive to be positive, accessible, and helpful. You will feel like a priority never a number