NetSuite Managed Support
Stay running at optimal ROI with Managed Support from eMerge Technologies
NetSuite Managed Support Services
Managed Support from eMerge Technologies allows NetSuite users to achieve their maximum potential.
We improve your NetSuite experience with a combination of best practices, configuration suggestions, documentation, expert advice, and deployable support resources.
With NetSuite Managed Support from eMerge Technologies, there is no NetSuite challenge we can’t handle together.
- + 5 Hours of "Rapid-Deploy" Support
- + 10 Hours of "Rapid-Deploy" Support
- Rollover "Rapid-Deploy" Hours
- Additional Discounts on eMerge Services
I want the support plan!
Benefits of NetSuite Support Managed Services
Don’t wait weeks or even days to get your issues fixed. There are no unnecessary Statements of Work or red tape here.
Get the most out of your NetSuite investment with expert guided configuration and best practices to streamline implementation.
Proper documentation and best practices implementations allows you to stay organized, audit-compliant, and responsive.
Don’t wait for problems to crop up. Our managed services keep you ahead of the curve with proactive configuration improvements
Being a member of the NetSuite Managed service program grants you discounts on all other eMerge Technology services and solutions
Peace of Mind
Never lose another minute’s sleep worrying about your software investment. With eMerge Technologies managed support you are protected
Common NetSuite Managed Support Questions
Make sure you have all the answers you need to make the right decision.
01. "Rapid-Deploy" hours roll over?
Yes ,depending on what package you choose. Starting with the platinum package, hours can be saved for use at a later time
02. Do Members get discounts?
Absolutely. Membership definitely has its privileges with The Suite Spot. Check your membership package to see technology service discounts you qualify for.
03. How Long is the Contract Term?
Contracts are agreed upon in three-month packages, up to a maximum of 12 months.
04. When is the First Payment due?
First payment is due upon signing a contract. Subsequent payments are made every 30 days.
05. How do I Renew/Cancel?
Notice of renewal or cancellation must be made 30 days before contract termination.
06. What counts toward "Rapid-Deploy" Hours?
Meetings, discovery, analysis, development, and testing all count towards "Rapid-Deploy" hours.
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