NetSuite Support
Turn NetSuite into a reliable, high-ROI system your team believes in with flexible support plans from eMerge Technologies
NetSuite Support Services - The Suite Spot Way
If NetSuite feels harder than it should, you’re not alone. Many teams come to us after months or years of dealing with slow processes, broken reports, or a system that never quite fits the way their business works. That frustration is normal. Your system isn’t broken—it just needs structure, ongoing care, and someone who understands how NetSuite is supposed to support your team.
Our support services are designed to bring that stability back. Whether you need administrative help, functional guidance, technical expertise, or a blend of all three, we step in as a steady partner who knows how to clean up what’s messy, fix what’s broken, and keep your environment running smoothly. We don’t overwhelm your team or push unnecessary changes. We simply take ownership of the areas causing the most friction and help NetSuite feel easier, lighter, and more reliable day to day.
We offer flexible plans that don’t add unnecessary costs and maximize your value. You can scale support up or down as your workload changes, blend administrative, functional, and technical expertise however you need, and rely on senior NetSuite professionals without the commitment of a full-time hire. Whether you need a few targeted hours each month or ongoing partnership, our plans are designed to give you dependable help without overextending your budget.
How We Support Our Customers
Functional Support
NetSuite should follow the way your business operates, not the other way around. Our functional experts work closely with your team to understand real processes, map workflows correctly, and replace workarounds that have built up over time.
We refine modules across finance, inventory, CRM, procurement, and fulfillment so each area reflects how your business actually works. Whether it’s cleaning up old configurations or improving the flow of information between departments, we align NetSuite to your operations so your teams can move faster with fewer frustrations.
Technical Support
When your environment needs deeper technical attention, our senior developers bring stability and structure to the custom side of NetSuite. We work confidently across SuiteScript 1.0 through 2.x, SuiteFlow automation, integrations, and API-driven connections.
We clean up legacy code, refactor brittle scripts, fix integration issues, and build new automations with proper documentation, TRDs, and source control. This ensures everything we deliver is maintainable, predictable, and built to scale—no more fragile customizations or hidden risks beneath the surface.
Admin Support
Your administrative layer is what keeps NetSuite steady day to day. We take ownership of the small but critical tasks that often fall through the cracks—role and permission management, saved searches, dashboards, and reporting. When these areas drift, users struggle, data becomes inconsistent, and simple work takes longer than it should.
We clean up records, tune your searches for speed and accuracy, manage release cycles so updates don’t break your workflows, and handle everyday troubleshooting so your team isn’t stuck guessing. The result is a system that feels lighter, safer, and far easier for people to use.
Flexible NetSuite Support Plans Built Around Your Team
Pay-As-You-Go
Flexible support with no commitment. Perfect for teams that need occasional help.
Monthly Retainer (Most Common)
Predictable support each month to keep NetSuite running smoothly.
Hour-Block Packages
Buy hours up front and use them as needed—great for project bursts or cleanup.
