Is Your NetSuite Environment an Asset or an Anchor?

Many Operations Managers and CIOs find themselves in a challenging position: you own the world’s most powerful ERP, yet you are struggling with manual workarounds, slow performance, and untrustworthy data. It’s not your fault.

Often, these issues stem from an initial implementation that focused on “going live” rather than “going right.” Over time, ad-hoc customizations create layers of technical debt that suffocate your growth.

We are the fix. At eMerge, we provide specialized NetSuite consulting services designed to stabilize, optimize, and rescue existing environments. We don’t just sell you more software; we act as your technical architects. Whether you need to rescue a failing implementation or optimize a mature system, our goal is simple: We make NetSuite work for you, not the other way around.

Futuristic visualization of NetSuite consulting services and ERP optimization
Future-proof your business with expert NetSuite consulting services.

Our NetSuite Consulting Services

Licensing

Independent advocacy to right-size your contract and eliminate paying for shelfware.

Integration

Seamless, reliable data synchronization between NetSuite and your third-party apps.

Support

Rapid, competent troubleshooting for technical, functional, and admin needs without full-time hires.

NetSuite Reimplementation

We architect a clean-slate environment built on modern best practices and your current operational reality.

Implementation

Stable, process-driven deployments designed to prevent future technical debt.

Fractional Admin

On-demand senior expertise to manage your environment without the full-time cost.

Health Audits

Comprehensive audits to expose security risks, bad code, setup errors and much more.

Business Process Review

We map your operational workflows to NetSuite’s native capabilities, identifying gaps and inefficiencies.

Development

Clean, custom SuiteScripting to extend functionality when native features fall short.

Performance Optimization

Diagnosing and refactoring bottlenecks to restore system speed and improve reliability.

Training

Practical, role-based instruction to close knowledge gaps, reduce user error, and maximize adoption.

Implementation Rescue

We intervene in failing projects to identify critical roadblocks, realign scope, and salvage your investment.

Industry-Specific NetSuite Consulting

Generic ERP configurations fail because they ignore the nuances of your sector. A distributor’s engine runs differently than a SaaS company’s. We don’t just know NetSuite; we know the specific operational mechanics of your industry.

Wholesale Distribution

Optimize Inventory Turns and Protect Margins
In distribution, inventory is cash. If your system isn't tuned correctly, you are either bleeding cash through overstock or losing revenue through stockouts. Our NetSuite distribution consulting focuses on tightening your supply chain and automating the "Order-to-Cash" cycle.

  • Advanced Inventory Management: We configure reorder points, safety stock, and demand planning engines to reduce carrying costs and improve cash flow.

  • WMS & Logistics Optimization: We optimize NetSuite WMS, wave picking strategies, and integration with 3PL providers or EDI networks to streamline fulfillment.

  • Landed Cost Accuracy: We script solutions to ensure freight, duty, and tariffs are allocated correctly, giving you true gross margin visibility on every item sold.

Manufacturing

Bridge the Gap Between the Shop Floor and the Top Floor
Many manufacturers use NetSuite for accounting but run production on spreadsheets because the implementation was too rigid. We fix this. Our NetSuite for manufacturing experts align the software with your actual production reality, whether you are discrete, batch, or process-based.

  • WIP & Routing: We implement precise Work in Process (WIP) tracking and routing steps to identify production bottlenecks in real-time.

  • BOM Management: We consult on complex, multi-level Bill of Materials (BOM) and revision control to reduce scrap and prevent costly production errors.

  • Cost Accounting: We stabilize standard costing or average costing methods to ensure your financial reporting reflects the reality of the factory floor.

Software & SaaS

Automate Revenue Recognition and Scale Billing
Scaling a subscription business breaks manual finance processes. If you are preparing for an audit or an exit, your revenue data must be unimpeachable. We specialize in NetSuite revenue recognition and subscription management to handle high-volume recurring transactions.

  • ASC 606 Compliance: We configure Advanced Revenue Management (ARM) to automate revenue recognition schedules, ensuring compliance without reliance on external spreadsheets.

  • SuiteBilling Optimization: We rescue failed SuiteBilling implementations to handle complex usage-based or tiered pricing models seamlessly.

  • Churn & Renewal Management: We customize dashboards to track ARR, MRR, and churn rates, giving the C-suite instant visibility into the health of the install base.

Retail & eCommerce

True Omnichannel Visibility
Your customers don't care about your backend; they just want their product. We ensure your NetSuite e-commerce integration acts as the single source of truth for inventory, preventing the nightmare of selling stock you don't have.

  • Connector Stability: We troubleshoot and optimize integrations (Celigo, Boomi, FarApp) between NetSuite and Shopify, Magento, or Amazon.

  • Real-Time Inventory Sync: We architect scripts to ensure inventory levels update across all channels instantly to prevent overselling.

  • Returns Management (RMA): We streamline the RMA process to get sellable inventory back into the system faster, preserving value and customer trust.

Professional Services

Maximize Utilization and Project Profitability
For service organizations, time is inventory. We configure NetSuite SRP (Service Resource Planning) to stop revenue leakage and ensure every billable hour is captured and invoiced correctly.

  • Resource Allocation: We build workflows that help you assign the right talent to the right project based on availability and skill set.

  • Project Profitability: We set up granular reporting to track profitability by project, client, and employee, factoring in burdened costs.

  • Time & Expense: We optimize the approval workflows for time and expense entry to speed up the billing cycle and improve operational cash flow.

NetSuite Consulting FAQ

We reject the rigid "use it or lose it" support models typical of large agencies. Our NetSuite services are designed for flexibility. We offer bucket-of-hours, retainers, and fractional administrator plans. Whether you need 10 hours a month for basic troubleshooting or 50 hours for complex NetSuite development, our support scales up or down based on your current operational tempo.

Our Health Check is a deep-dive diagnostic of your system’s vital signs. As part of our NetSuite consulting practice, we audit your environment for script errors, workflow failures, security risks, and slow-performing saved searches. You receive a detailed technical report grading your system’s health, along with a prioritized "Fix-It" list to stabilize the environment and improve user adoption.

Yes. One of our most valuable NetSuite services is the License Utilization Audit. Because we do not sell software, we can objectively analyze which modules you are actually using versus what you are paying for. We provide you with the usage data and technical leverage you need to negotiate better terms with Oracle during your contract renewal, often saving clients significant budget.

We do not believe in generic "classroom" training. We provide role-based NetSuite training conducted directly in your live (or sandbox) environment. We teach your team how to use your specific configuration—custom fields, workflows, and dashboards included. Our goal is to empower your internal staff to handle daily tasks so you rely less on external consultants for basic needs.

Integration is a core pillar of our technical services. We specialize in fixing broken connectors and building new integrations using SuiteTalk, RESTlets, or middleware like Celigo and Boomi. Whether you need to connect NetSuite to a 3PL, a webstore (Shopify/Magento), or a CRM like Salesforce, we ensure the data flows automatically and accurately without manual intervention.your content text

A Fractional Admin is a dedicated senior consultant who acts as an extension of your team, attending your internal meetings and owning the system's day-to-day health. This is distinct from a generic "help desk" ticket system. Our NetSuite consulting model provides you with a high-level architect who knows your business intimately, for a fraction of the cost of hiring a full-time, in-house NetSuite Administrator.

Our Consulting Methodology

Diagnostic First: We Don't Guess

A mechanic doesn't replace an engine without checking the oil first. Similarly, we never touch your code without understanding the root cause. Whether you need a NetSuite implementation rescue or a performance tune-up, we start with a comprehensive technical diagnostic.

We audit your scripts, workflows, and data structures to distinguish between symptoms (e.g., "NetSuite is slow") and the disease (e.g., "inefficient saved search formulas or unoptimized scheduled scripts").

No "Yes Man" Standard

This is our biggest differentiator. Many agencies will build whatever you ask for, bill you, and vanish when it breaks during the next NetSuite upgrade. We refuse to do that.

Our role is to be your NetSuite Architect, not just a pair of hands. If a requested customization will hurt your long-term scalability or break best practices, we will say "No"—and then we will design a better, native-first solution that achieves your business goal without the technical risk.

Stabilization & Rescue

For clients in distress, priority one is stopping the bleeding. We deploy senior functional and technical consultants to triage your environment. We focus on stabilizing critical workflows—such as order entry, billing, and inventory tracking—to ensure your business can operate without daily fires.

We isolate broken scripts, patch data leaks, and provide the immediate "triage" needed to restore confidence in the system.

Strategic Optimization

Once the environment is stable, we shift from "fixing" to "improving." This is where your NetSuite investment starts paying dividends. We work with your leadership to map out a NetSuite roadmap that aligns with your 12-to-24-month business goals.

This includes automating manual data entry, integrating third-party platforms, and refining dashboards to provide real-time business intelligence. We turn NetSuite from a record-keeping tool into a strategic asset.

Education & Empowerment

We don't want to hold your system hostage. A key part of our methodology is knowledge transfer. We train your internal admins and power users on the "Why" behind our changes, not just the "How."

Our goal is to build your internal capacity so you can handle day-to-day administration, allowing us to focus on high-value NetSuite development and complex architecture challenges.

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