NetSuite Magento Connector | Managed Integration Service
Pre-Built Magento NetSuite Integration Flows
eMerge’s NetSuite to Magento Integration comes with 4 Pre-Built popular Automation flows. eMerge can easily tweak current flows and add new flows based on your unique needs.
Sales Order Processing
High order volumes in Magento overwhelm staff who must manually key data into NetSuite, leading to typing errors and shipping delays. Our connector detects new orders in Magento and automatically generates corresponding Sales Orders in NetSuite to trigger immediate fulfillment processes.
Fulfillment Tracking and Status Updates
Warehouse teams generate tracking numbers in NetSuite but the information is delayed in reaching the customer, resulting in support tickets. With the NetSuite Magento Connector from eMerge, once an Item Fulfillment record is created in NetSuite, the tracking details and status are instantly pushed back to Magento to notify the buyer.
Inventory Level and Price Synchronization
Discrepancies between warehouse stock and website listings cause overselling, backorders, and frustrated customers who purchase out-of-stock items. We push inventory counts and price level updates from NetSuite to Magento in real time to ensure the website always reflects true availability.
Automated Returns Management
Returns initiated in the storefront often fail to sync with the ERP, leading to unreceived inventory and delayed customer refunds. With our Magento to NetSuite integration, a return request in Magento automatically generates a Return Merchandise Authorization in NetSuite, ensuring the warehouse receives the item and finance issues the credit.
Get an Estimate for Your Magento NetSuite Connector
Get an Estimate Today!
Quickly find out if our Magento NetSuite Integration makes sense for your budget by filling out our estimate from.
Have a Question for us?
Reach out to our team of experts for NetSuite Help!
Why Choose eMerge's Magento to NetSuite Integration?
Month-to-Month Pricing
No annual terms. If you decide to cancel the subscription after a month, simply let us know and you won't see another charge.
Free Support
All eMerge connector subscriptions come with 2 Free hours of support every month.
Fully Managed Service
eMerge handles setup, adjustment, maintenance, support, and error-handling. No IT skills are required.
What Our NetSuite Magento Integration Does
Comprehensive Product Catalog Management
Our solution handles the complexity of your item master by syncing various product types including simple, configurable, bundled, and grouped items. We ensure that rich product data and attributes flow correctly from your NetSuite ERP directly to your Magento storefront without data loss.
Bi-Directional Customer Data Governance
We establish a two-way synchronization for customer records to maintain a single source of truth across your organization. Updates made to a profile in the Magento portal reflect in NetSuite, and changes made by your support team in the ERP update the web profile instantly.
Multi-Store and Multi-Currency Support
For businesses operating multiple storefronts or international domains, the NetSuite Magento Plugin creates distinct mappings for each view. We ensure that the correct currency, tax rules, and price books are applied to the specific store view where the customer is shopping.
Automated Financial Reconciliation Logic
The integration goes beyond simple order dumping by handling invoices, credit memos, and payment captures accurately. We map payment gateways and terms to the correct General Ledger accounts in NetSuite to ensure your finance team creates accurate reports at month-end.
Why Use a Magento NetSuite Integration?
Eliminate Redundant Manual Labor
By automating the transfer of data between systems, you remove the need for staff to spend hours on data entry. This reallocation of human resources allows your team to focus on high-value tasks like customer service and sales strategies rather than administrative busywork.
Ensure Data Accuracy and Integrity
Manual data entry inevitably leads to typos, wrong shipping addresses, and incorrect SKU inputs that cost money to fix. A programmatic connector ensures that the data arriving in your ERP is exactly what the customer entered on the website, preserving data integrity.
Scale Operations Without Headcount
As your transaction volume increases, a manual process requires hiring more people just to keep up with the data entry. Our automated NetSuite Magento Connector handles spikes in volume effortlessly, allowing you to scale your business revenue without proportionally increasing your overhead costs.
Improve Customer Satisfaction
Modern consumers expect instant gratification and transparency regarding their order status and product availability. By syncing inventory and tracking numbers in real time, you provide the immediate feedback loop customers demand, building trust and encouraging repeat business for your brand.
NetSuite to Magento Integration FAQ
Yes, we support both major versions of the platform. Whether you are running a legacy Magento 1 environment or have upgraded to Magento 2 (Adobe Commerce), our architecture is compatible. We can also assist in migrating your integration logic if you upgrade versions later.
How does the connector handle configurable products? We map the parent-child relationship in NetSuite directly to the configurable product structure in Magento. This ensures that when a customer selects a specific size or color, the inventory is deducted from the correct specific SKU in your NetSuite inventory.
Yes, the system is designed to handle complex enterprise structures. We can map specific Magento websites or store views to distinct NetSuite subsidiaries to ensure that revenue and tax implications are recorded in the correct legal entity within your ERP.
We support a bi-directional flow for returns. A return merchandise authorization created in Magento can trigger a return authorization in NetSuite. Once received, the credit memo generated in NetSuite can sync back to update the status in Magento.
We include two hours of dedicated support time every month to handle minor adjustments or questions. If you require more extensive assistance or development work, we offer additional support retainers to meet your needs.
We treat a system-down event as a Severity 1 issue and guarantee a response within two hours, regardless of the time or day. Less critical issues are addressed within the same or next business day depending on severity.
Your license covers all maintenance required to keep the connection live. We proactively monitor for API changes and perform annual architecture reviews to ensure your integration remains compatible with the latest versions of both platforms.
We operate on a month-to-month basis to provide you with maximum flexibility. You are free to cancel the service at any time before the next billing cycle begins, ensuring you are never locked into a long-term contract you do not need.
Our pricing model is simple and transparent, consisting of a single one-time implementation fee to build the architecture and a flat monthly subscription fee to cover hosting, maintenance, and support.
No, we provide a fully managed white-glove service that acts as your external integration department. We handle the entire setup, ongoing maintenance, and troubleshooting so your internal resources are not burdened.
We utilize a management-by-exception philosophy for monitoring. Our system automatically alerts our team and yours via email if a critical error occurs, so you do not need to waste time checking dashboards when everything is running smoothly.